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Terms & Conditions

These terms and conditions apply to purchases in the eshop http://www.mandala-montessori.eu. Conditions specify the rights and obligations of the seller and the buyer.

According to the act on records of sales, the seller is obliged to issue a receipt to the buyer. At the same time, it must register the revenue received from the tax Administrator online; In case of technical failure, no later than 48 hours.

Basic data:

operator of the store and supplier of goods: MANDALA MONTESSORI s.r.o. Responsible person for the operation of the trade: Jakub Beran Registered Office: Hlubočepská 1156/38b, 152 00 Praha 5 address of the establishment and address for claims: Hlubočepská 38b, 152 00 Praha 5 Company ID: 039 99 408 VAT Number: CZ 039 99 408-We are VAT payers

General provisions

All contractual relations are concluded in accordance with the legal order of the Czech Republic.

The purchaser is a natural or legal person who makes an order of goods through an online store.

By making an order, the buyer confirms that he has made a detailed acquaintance with the terms and conditions of the Internet shop. All orders made through the Internet shop are binding. By placing an order the buyer confirms that he has become acquainted with these terms and conditions as well as the complaints procedure and that he agrees with them. The condition for the validity of an electronic order is to fill in all the prescribed data and formalities.

Subject of the contract

By concluding the purchase contract in accordance with these terms and conditions, the seller shall create an obligation to give the buyer the ordered goods and the buyer the obligation to accept the goods and to pay the purchase price for it.

Only the goods listed on the website of the Internet shop mandala-montessori.eu may be the subject of the buyer's order.

The seller shall continuously update the Web site of the Internet shop so that the goods listed here correspond to its factual offer. Nevertheless, if the subject of the purchase order of goods, which is no longer part of the seller's assortment, the seller is obliged to notify the buyer of this fact, with the offer of a solution of the situation (termination of the contract or its modification).

The subject of the seller's obligation to purchase the contract is not to demonstrate, install, assemble or assemble the supplied goods.

The characteristics of the goods listed on the Internet Shop website, its description, functions, specifications, parameters, dimensions, weight, performances, capacity and other data and information provided herein are based on the data of manufacturers and suppliers of goods. All information is presented according to the current available data from manufacturers, suppliers or other contractors and continuously controlled. However, their inaccuracy cannot be entirely ruled out and, for such a case, the seller reserves the right to change. The seller is obliged to remove the inaccuracies of the information as soon as it becomes aware of them.

Delivery dates and Expeditions:

Orders made through the online store are considered to be binding. The purchase contract shall be deemed to be closed only at the moment of the order confirmation by the seller.

Goods held by "stock" are usually shipped within 48 hours from the following working day, but in exceptional periods the expedition time may be extended up to 5 working days. If the ordered goods are not in stock, the shipping time is extended to 2 working days from receipt of the goods to the Warehouse. In the event that the goods are no longer in stock, the seller will inform the buyer of the extension of the time of delivery by e-mail or telephone (according to the contact details in the order form).

The goods are delivered to the address specified in the order, therefore, the proper completion of all mandatory data, including the phone in the order, is required. The ordered goods are sent according to the method of selection of reimbursement and transport.

Privacy

The buyer agrees that the personal data provided by the seller shall be processed and stored in accordance with the Data Protection Act (No. 101/2000 Coll.) for the purpose of fulfilling the subject matter of the contract. The buyer has the right to be informed of what information the seller records, and is entitled to change these data or to make a written disagreement with their processing.

The buyer agrees to receive commercial communications, i.e. information relating to the goods, services or company of the seller to the buyer's electronic address and further agrees to receive commercial communications by the seller to the e-mail address Buyer.

Prices and validity of the offer

All prices of products and services provided are listed without VAT and VAT. The supplier reserves the right to change prices. Valid prices are confirmed by the buyer to the supplier at the time of confirmation of the order. The delivery includes a proper tax document. According to the act on records of sales, the seller is obliged to issue a receipt to the buyer. At the same time, it must register the revenue received from the tax Administrator online; In case of technical failure, no later than 48 hours. All prices, including action prices, apply until their withdrawal or while stocks are sold out. The goods will be added to the price of the goods by the seller to the place specified by the buyer.

The seller and the buyer expressly agree that all documents issued as a receipt and invoice may be in electronic form and sent only by email to the email address specified in the order. 

Payment Method:

Cod – The money is paid by Doručovateli customer. Payment by transfer to current account – advance payment. The customer will be sent a bank account number and a variable symbol for payment by transfer to the specified email. PayPal – You will be redirected to the secure site PayPal.com. Here you can log in to your PayPal account and make a payment. Payment by credit card via PayPal – via PayPal payment gateway you can pay by card without registering with this service.      

Payment in cash at the point of sale.

For the last two payment options the seller will issue a receipt to the buyer according to the methodology of the financial administration for EET – according to the Act on Registration of sales, the seller is obliged to issue a receipt to the buyer. At the same time, it must register the revenue received from the tax Administrator online; In case of technical failure, no later than 48 hours. If it is not sold directly at the point of sale, but only for the purchase via the Internet, this receipt will only be sent in electronic form.                     

Delivery service:

Delivery to Germany, Austria, Poland and Slovakia!!

  •         PPL Transport Company – 9, 9Eur
  •         Other EU countries price on demand
  •         Free delivery for orders worth more than EUR 200

 Delivery to UK, Ireland

  •         PPL Transport Company – 18, 9Eur
  •         Other EU countries price on demand
  •         Free delivery for orders worth more than EUR 200

 

Withdrawal

In the case of concluding a purchase agreement using the Internet, the buyer has the right to withdraw from the contract within 14 days of receipt of the goods, without giving reasons. Withdrawal from the contract is regulated by the Civil Code § 1829 paragraph 1 1, whereby if the subject of the purchase contract is several types of goods or the delivery of several parts, this period runs from the date of receipt of the last delivery of the goods. However, this right must not be abused and used, for example, in the intention of free rental of goods or the temporary use of goods.

The goods must be returned in the original undamaged package, complete, without any signs of use (capable of further distribution), including accessories and all documents provided and any gifts received with the product.

If the buyer withdraws from the purchase contract, the seller is not obliged to return the received funds to the consumer before the consumer transfers the goods or proves that the goods were sent to the entrepreneur.

The buyer acknowledges that if the goods returned to the supplier are damaged, worn out or adjusted to measure, the supplier shall be entitled to compensation for damages to the buyer. The supplier is entitled to unilaterally offset the claim for damages against the buyer's claim for reimbursement of the purchase price. The buyer acknowledges that shipments sent to the seller on delivery will not be accepted.

The buyer also has the right to withdraw from the purchase contract without undue delay after he or she has been given or received other goods before he has ordered. In the event that the case is not in conformity with the purchase contract at the time of receipt by the buyer, the buyer shall have the right to have the seller, free of charge and without undue delay, put the case into the corresponding purchase contract, as requested by the buyer either by exchanging the matter or by repairing it; If such a procedure is not possible, the buyer may demand a reasonable discount on the price of the case or withdraw from the contract. This does not apply if the buyer knew before taking over the case, or the contradiction with the purchase agreement itself caused.

Claim

Before confirming the receipt of the goods from the selected carrier, the buyer shall check that the consignment bears no signs of damage caused during transport. If so, the consignment will not be taken over. For any damage to the goods during transport, the buyer informs The shipper and the seller, but not later than two working days after receipt of the goods.

If it is necessary to claim the goods, the defects detected must be reported to the seller by e-mail immediately to the address reklamace@mandala-montessori.eu, or by telephone or in writing to the address specified Above, together with the basic information: what goods you advertising, reason for the complaint, the term of purchase, the number of the refund account, a copy of the proof of purchase.

The warranty applies only to manufacturing defects. The warranty does not cover defects caused by normal wear and tear, misuse of the product, improper handling and storage. If a manufacturing defect is found, the goods will be repaired, replaced apiece, or a cash amount is returned.

In the case of a warranted complaint, the customer has the right to reimbursement of postage at the necessary amount to claim the complaint. In the event of an unjustified complaint, the consumer is not entitled to reimbursement of his costs related to the handling of the claim. The warranty period provided when the goods are sold is generally 24 months from the date of purchase, unless otherwise stated. Unless otherwise specified or agreed, the rights and obligations of the buyer and seller from liability for defects of goods are governed by the relevant provisions of § 1914 to 1925, § 2099 to 2117 and § 2161 to 2174 of the Civil Code, as amended and Act No. 634/1992 Coll., on the protection Consumer, as amended.

Privacy

I agree with the processing of personal data pursuant to Act No. 101/2000 Coll. and Regulation (EU) 2016/679 (GDPR) on the protection of personal data. I agree to the retention of my data to the extent and for the purpose of sending business information only from Mandala Montessori S.r.o.. I agree to transfer my personal data to the chosen shipping carrier and to process them for the invoicing of the goods and to post these invoices to the company or the selected external vendor. This consent I provide for an indefinite period of time and can be revoked at any time by sending an email to sluzebnicek@mandala-montessori.cz. I am a person over 18 years old.

Final provisions

These general terms and conditions, including their components, are valid and effective as of 20.5. 2018.

 

These terms and conditions apply to purchases in the eshop http://www.mandala-montessori.eu . Conditions specify the rights and obligations of the seller and the buyer.


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